详情介绍
中文
10029 – 其他业务服务经理
其他商业服务经理计划、组织、指导、控制和评估为企业提供服务的机构的运营，并确保这些服务的质量和客户满意度。他们在管理咨询、市场研究、人事和薪资服务、联络中心服务和安全服务等领域工作。
标题索引
- 会计师事务所经理
- 会计师事务所经理 - 商业服务
- 助理副总裁 - 贸易、广播及其他服务
- 会计师事务所经理
- 会计师事务所经理
- 呼叫中心经理
- 会议发展经理
- 会议服务经理
- 联络中心经理
- 报关经理-商业服务
- 侦探社负责人
- 职业介绍所经理
- 就业办公室主任
- 能源资产合资企业经理
- 土地合同经理
- 律师事务所经理
- 管理咨询服务经理
- 管理服务部门负责人-商业服务
- 市场研究服务经理
- 方法和程序经理
- 矿产土地管理经理
- 矿产土地和合同经理
- 护理登记经理
- 组织方法分析主任
- 组织方法分析总监 - 业务服务
- 组织方法分析经理
- 组织规划与发展总监
- 组织服务主管
- 薪资服务经理
- 人事代理经理
- 人事咨询服务经理
- 安置机构经理
- 安置办公室经理
- 私人调查和安全服务经理
- 专业服务经理-商业服务
- 保安服务经理
- 地面土地管理经理
- 调查研究服务经理
- 油井和设施资产经理
主要职责
该小组履行以下部分或全部职责：
- 计划、组织、指导、控制和评估为企业提供服务的机构的运营，例如管理咨询、市场研究、人事和薪资服务、联络中心服务和安全服务
- 计划、制定和组织这些机构的政策和程序
- 制定行动计划，根据客户需求提供专业知识，并支持和建议项目团队
- 指导和建议员工制定和实施服务质量评估策略
- 计划、管理和控制客户项目、合同、设备和用品的预算
- 在各种经济和社会组织中代表公司
- 协助员工解决行政或技术问题
- 雇用、培训和监督员工。
就业要求
- 通常需要与所提供的商业服务相关领域的学士学位或大专文凭。
- 通常需要在与所提供的业务服务相关的领域拥有多年经验。
- 某些业务服务经理可能需要执照、证书或注册。例如，会计师事务所经理通常需要会计认证。
- 可能需要在大学学习工商管理。
附加信息
排除
- 广告、营销和公共关系经理（10022）
- 建筑和科学经理 ( 20011)
- 银行、信贷和其他投资经理（10021）
- 计算机和信息系统经理 ( 20012)
- 工程管理人员（20010）
- 保险、房地产和金融经纪经理（10020）
- 高级管理人员-金融、通信和其他商业服务（00012）
English
10029 – Other business services managers
Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.
Index of titles
- Accounting firm manager
- Accounting firm manager - business services
- Assistant vice-president - trade, broadcasting and other services
- Audit firm manager
- Auditing firm manager
- Call centre manager
- Conference development manager
- Conference services manager
- Contact centre manager
- Customs manager - business services
- Detective agency manager
- Employment agency manager
- Employment office manager
- Energy asset joint venture manager
- Land contracts manager
- Legal firm manager
- Management consulting service manager
- Management services division head - business services
- Market research service manager
- Methods and procedures manager
- Mineral land administration manager
- Mineral land and contract manager
- Nursing registry manager
- Organizational methods analysis director
- Organizational methods analysis director - business services
- Organizational methods analysis manager
- Organizational planning and development director
- Organizational services head
- Payroll service manager
- Personnel agency manager
- Personnel consulting service manager
- Placement agency manager
- Placement office manager
- Private investigation and security service manager
- Professional services manager - business services
- Security service manager
- Surface land administration manager
- Survey research service manager
- Well and facilities asset manager
Main duties
This group performs some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services
- Plan, develop and organize the policies and procedures of these establishments
- Develop action plans, provide expertise in response to client needs, and support and advise project teams
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Represent the company within various economic and social organizations
- Assist staff with administrative or technical problems
- Hire, train and supervise staff.
Employment requirements
- A bachelor's degree or college diploma in a field related to the business service provided is usually required.
- Several years of experience in a field related to the business service provided are usually required.
- Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.
- University studies in business administration may be required.
Additional information
Exclusions
- Advertising, marketing and public relations managers (10022)
- Architecture and science managers (20011)
- Banking, credit and other investment managers (10021)
- Computer and information systems managers (20012)
- Engineering managers (20010)
- Insurance, real estate and financial brokerage managers (10020)
- Senior managers - financial, communications and other business services (00012)
