详情介绍
中文
60031 – 住宿服务经理
住宿服务经理计划、组织、指导、控制和评估住宿机构或此类机构内某个部门的运营。他们受雇于酒店、汽车旅馆、度假村、学生宿舍和其他住宿机构，或者他们可能是个体经营者。
标题索引
- 住宿服务经理
- 住宿经理
- 助理经理-住宿服务
- 民宿经理
- 民宿经营者
- 寄宿管家
- 宿舍经理
- 营地经理
- 营地经理
- 营地经营者
- 独木舟营地经营者
- 乡村旅馆经营者
- 钓鱼营经营者
- 前台酒店经理
- 前台经理
- 前台经理-住宿服务
- 宾客服务经理
- 招待所经营者
- 旅舍经理
- 酒店助理经理
- 酒店总监
- 酒店前台经理
- 酒店前厅部经理
- 酒店经理
- 酒店经营者
- 狩猎和钓鱼小屋经理
- 狩猎营地经营者
- 客栈经理
- 客栈经营者
- 客栈老板
- 宿舍管理员
- 汽车旅馆经理
- 疗养院经理
- 休闲营地经理
- 预订经理
- 度假村营地经理
- 度假村经理
- 退休之家经理
- 客房管家
- 客房部总监
- 客房经理-住宿服务
- 季节性度假村经理
- 滑雪场经理
- 学生宿舍管理员
- 旅游家庭运营商
- 大学宿舍经理
- 青年旅舍经理
主要职责
该小组履行以下部分或全部职责：
- 制定、实施和评估部门或机构运作的政策和程序
- 准备预算并监控收入和支出
- 参与定价和促销策略的制定
- 与供应商谈判提供材料和用品
- 招聘和监督员工，监督培训并制定工作时间表
- 与客户协商使用会议、宴会、招待会和其他活动的设施
- 解决客户投诉。
就业要求
- 通常需要多年的住宿行业经验，并且可以代替正规教育要求。
- 受雇于连锁酒店或大型住宿机构的经理通常需要酒店管理或其他相关学科的大学学位或大专文凭。
附加信息
排除
- 广告、营销和公共关系经理（10022）
- 行政管家 ( 62021)
- 设施操作和维护经理（70012）
- 餐厅和食品服务经理（60030）
- 零售和批发贸易经理（60020）
English
60031 – Accommodation service managers
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.
Index of titles
- Accommodation services manager
- Accommodations manager
- Assistant manager - accommodation services
- Bed and breakfast manager
- Bed and breakfast operator
- Boarding house keeper
- Boarding house manager
- Camp manager
- Campground manager
- Campground operator
- Canoe camp operator
- Country inn operator
- Fishing camp operator
- Front desk hotel manager
- Front desk manager
- Front desk manager - accommodation services
- Guest services manager
- Guest-house operator
- Hostel manager
- Hotel assistant manager
- Hotel director
- Hotel front desk manager
- Hotel front office manager
- Hotel manager
- Hotel operator
- Hunting and fishing lodge manager
- Hunting camp operator
- Inn manager
- Inn operator
- Innkeeper
- Lodging house manager
- Motel manager
- Nursing home manager
- Recreational campground manager
- Reservations manager
- Resort campground manager
- Resort manager
- Retirement home manager
- Rooming house keeper
- Rooms division director
- Rooms manager - accommodation services
- Seasonal resort manager
- Ski resort manager
- Student residence manager
- Tourist home operator
- University residence manager
- Youth hostel manager
Main duties
This group performs some or all of the following duties:
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment
- Prepare budgets and monitor revenues and expenses
- Participate in the development of pricing and promotional strategies
- Negotiate with suppliers for the provision of materials and supplies
- Recruit and supervise staff, oversee training and set work schedules
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- Resolve customer complaints.
Employment requirements
- Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.
- A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
Additional information
Exclusions
- Advertising, marketing and public relations managers (10022)
- Executive housekeepers (62021)
- Facility operation and maintenance managers (70012)
- Restaurant and food service managers (60030)
- Retail and wholesale trade managers (60020)
