详情介绍
中文
42201 – 社会和社区服务工作者
社会和社区服务工作者管理和实施各种社会援助计划和社区服务，并协助客户处理个人和社会问题。他们受雇于社会服务和政府机构、精神卫生机构、团体之家、庇护所、药物滥用中心、学校董事会、教养所和其他机构。
标题索引
- 原住民中心协调员
- 原住民外联官 - 社会服务
- 原住民外展工作者
- 网瘾工作者
- 成瘾工作者-强迫性赌博
- 个案助手-社会服务
- 个案管理人员 - 更正
- 个案经理 - 更正
- 认证的重返工作岗位协调员 - 残疾管理
- 认证的重返工作促进者 - 残疾管理
- 儿童和青年工作者
- 儿童生活专家
- 儿童福利工作者
- 保育员（日托除外）
- 社区和社会服务工作者
- 社区动画师
- 社区个案经理 - 更正
- 社区中心协调员
- 社区中心工作人员
- 社区辅导员 - 社会服务
- 社区发展工作者
- 社区联络员
- 社区精神卫生工作者
- 社区组织工作者
- 社区康复工作者
- 社区服务工作者
- 社区服务主任 - 社会服务
- 社区工作者
- 惩教中心个案工作者
- 惩教计划官员
- 危机干预工作者
- 看守所工作者
- 开发服务工作者
- 发展服务工作者
- 残疾管理工作者
- 收容中心工作人员
- 毒瘾工作者
- 资格协调员 - 社会援助
- 资格协调员 - 福利
- 特殊儿童保育员（日托除外）
- 家庭服务员
- 财务援助官 - 社会援助
- 经济援助工作者 - 社会服务
- 集团家庭运营商
- 团体家庭工作者
- 中途宿舍主管
- 中途工作人员
- 帮助中心主管 - 社会服务
- 宿舍协调员
- 宿舍外展员
- 收入维持官 - 社会服务
- 独立生活导师
- 智障工作者
- 巡回支持服务人员
- 人生导师
- 生活技能教练
- 生活技能指导员
- 送餐工人
- 心理健康监考员
- 心理健康支持工作者
- 心理健康工作者
- 本土中心协调员
- 本地社区工作者
- 本土外联官 - 社会服务
- 本土外展工作者
- 邻里工作者 - 社会服务
- 神经语言编程教练
- 同伴支持工作者
- 个人技能发展导师 - 社会服务
- 心理助理
- 注册社会服务工作者
- 康复主任-社会服务
- 康复服务员
- 康复工作者-社会服务
- 住宿协调员 - 团体之家
- 住宅顾问 - 团体之家
- 重返工作岗位协调员 - 残疾管理
- 重返工作岗位促进者 - 残疾管理
- 定居工作者-社区服务
- 庇护所主管 - 社会服务
- 避难所车间主管
- 社会援助官
- 社会动画师
- 社会援助官
- 社会康复主任
- 社会康复技术员
- 社会康复工作者
- 社会服务助理
- 社会服务志愿者协调员
- 社会服务工作者
- 社会福利主任
- 特殊教育技术员 - 社会和社区服务
- 街头外展工作者
- 街头工作者 - 社会服务
- 药物滥用工作者
- 受监督的访问工作者
- 过渡家庭工作者 - 社会服务
- 过渡房屋工人 - 社会服务
- 退伍军人服务官
- 退伍军人事务现场官员
- 志愿者经理
- 福利和补偿官员
- 福利机构主管
- 福利工作者
- 妇女中心协调员 - 社会服务
- 妇女中心项目主管 - 社会服务
- 妇女中心主管 - 社会服务
- 妇女庇护所主管
- 妇女庇护所主管 - 社会服务
- 青年发展协调员
- 青年旅舍统筹
- 青年服务工作者
- 青年工作者
- 青年工作者 - 社会服务
主要职责
该小组履行以下部分或全部职责：
- 查看客户背景信息，采访客户以获取案例历史并准备接收报告
- 评估客户的相关技能优势和需求
- 协助客户梳理选择方案并制定行动计划，同时提供必要的支持和协助
- 评估和调查社会福利的资格
- 向客户推荐其他社会服务或协助客户寻找和利用社区资源，包括法律、医疗和经济援助、住房、就业、交通、日托和其他服务
- 为住在团体之家和中途之家的客户提供咨询，监督他们的活动并协助发布前和发布计划
- 参与选择和接纳客户参加适当的项目
- 在社会服务或医疗保健专业人员的监督下实施生活技能研讨会、药物滥用治疗计划、行为管理计划、青年服务计划和其他社区和社会服务计划
- 与客户会面以评估他们的进展，给予支持并讨论任何困难或问题
- 通过跟踪客户的行为变化和对干预措施的反应，协助评估治疗方案的有效性
- 为社会援助和养老金的接受者提供建议和援助
- 提供危机干预和紧急避难所服务
- 在社区内实施和组织特定服务的提供
- 与涉及客户的其他社会服务机构和医疗保健提供者保持联系，以提供信息并获得有关客户整体进展的反馈
- 为人类服务机构、医疗保健设施、艺术和体育等一系列组织动员和协调志愿者资源和活动。
- 可以出于评估和研究的目的维护项目统计数据
- 可以监督社会服务支持工作者和志愿者。
就业要求
- 通常需要完成社会工作、儿童和青少年护理、心理学或其他社会科学或健康相关学科的学院或大学课程。
- 以前在社会服务环境中作为志愿者或支持能力的工作经验可能会取代本单元组某些职业的正规教育要求。
- 在某些省份，社会服务工作者可能需要成为省级监管机构的成员。
附加信息
- 通过额外的培训和经验，有可能晋升到社会服务的专业职业，例如家庭和婚姻顾问、社会工作者以及缓刑和假释官员。
排除
- 活动负责人 - 老年人（在54100 娱乐、运动和健身项目负责人和指导员中）
- 教育顾问 ( 41320)
- 残疾人指导员（42203）
- 社会、社区和惩教服务经理（40030）
- 社会工作者（41300）
- 咨询和相关专业治疗的治疗师（41301）
English
42201 – Social and community service workers
Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.
Index of titles
- Aboriginal centre coordinator
- Aboriginal outreach officer - social services
- Aboriginal outreach worker
- Addictions worker
- Addictions worker - compulsive gambling
- Case aide - social services
- Case management worker - corrections
- Case manager - corrections
- Certified return-to-work coordinator - disability management
- Certified return-to-work facilitator - disability management
- Child and youth worker
- Child life specialist
- Child welfare worker
- Child-care worker (except day care)
- Community and social services worker
- Community animator
- Community case manager officer - corrections
- Community centre coordinator
- Community centre worker
- Community counsellor - social services
- Community development worker
- Community liaison worker
- Community mental health worker
- Community organization worker
- Community rehabilitation worker
- Community service worker
- Community services officer - social services
- Community worker
- Correctional centre caseworker
- Correctional program officer
- Crisis intervention worker
- Detention home worker
- Development service worker
- Developmental service worker
- Disability management worker
- Drop-in centre worker
- Drug addiction worker
- Eligibility coordinator - social assistance
- Eligibility coordinator - welfare
- Exceptional-child-care worker (except day care)
- Family service worker
- Financial assistance officer - social assistance
- Financial assistance worker - social services
- Group home operator
- Group home worker
- Halfway house supervisor
- Halfway house worker
- Help centre supervisor - social services
- Hostel coordinator
- Hostel outreach worker
- Income maintenance officer - social services
- Independent living instructor
- Intellectual disabilities worker
- Itinerant support service worker
- Life coach
- Life skills coach
- Life skills instructor
- Meals-on-wheels worker
- Mental health proctor
- Mental health support worker
- Mental health worker
- Native centre coordinator
- Native community worker
- Native outreach officer - social services
- Native outreach worker
- Neighbourhood worker - social services
- Neuro-linguistic programming coach
- Peer support worker
- Personal skills development instructor - social services
- Psychological assistant
- Registered social service worker
- Rehabilitation officer - social services
- Rehabilitation service worker
- Rehabilitation worker - social services
- Residence coordinator - group home
- Residential counsellor - group home
- Return-to-work coordinator - disability management
- Return-to-work facilitator - disability management
- Settlement worker - community services
- Shelter supervisor - social services
- Shelter workshop supervisor
- Social aid officer
- Social animator
- Social assistance officer
- Social rehabilitation officer
- Social rehabilitation technician
- Social rehabilitation worker
- Social services assistant
- Social services volunteer coordinator
- Social services worker
- Social welfare officer
- Special education technician - social and community services
- Street outreach worker
- Streetworker - social services
- Substance abuse worker
- Supervised access worker
- Transition home worker - social services
- Transition house worker - social services
- Veteran services officer
- Veterans' affairs field officer
- Volunteer manager
- Welfare and compensation officer
- Welfare organization supervisor
- Welfare worker
- Women's centre coordinator - social services
- Women's centre program supervisor - social services
- Women's centre supervisor - social services
- Women's shelter supervisor
- Women's shelter supervisor - social services
- Youth development coordinator
- Youth hostel coordinator
- Youth services worker
- Youth worker
- Youth worker - social services
Main duties
This group performs some or all of the following duties:
- Review client background information, interview clients to obtain case history and prepare intake reports
- Assess clients' relevant skill strengths and needs
- Assist clients to sort out options and develop plans of action while providing necessary support and assistance
- Assess and investigate eligibility for social benefits
- Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
- Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning
- Participate in the selection and admission of clients to appropriate programs
- Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
- Meet with clients to assess their progress, give support and discuss any difficulties or problems
- Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
- Advise and aid recipients of social assistance and pensions
- Provide crisis intervention and emergency shelter services
- Implement and organize the delivery of specific services within the community
- Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
- Mobilise and coordinate volunteer resources and activities for a range of organizations such as human service agencies, health care facilities, arts and sports, etc.
- May maintain program statistics for purposes of evaluation and research
- May supervise social service support workers and volunteers.
Employment requirements
- Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required.
- Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group.
- Social service workers may be required to be a member of a provincial regulatory body in some provinces.
Additional information
- Progression to professional occupations in social services, such as family and marriage counsellors, social workers, and probation and parole officers, is possible with additional training and experience.
Exclusions
- Activities leader - seniors (in 54100 Program leaders and instructors in recreation, sport and fitness )
- Educational counsellors (41320)
- Instructors of persons with disabilities (42203)
- Managers in social, community and correctional services (40030)
- Social workers (41300)
- Therapists in counselling and related specialized therapies (41301)
