该小组履行以下部分或全部职责：

• 为医务人员和患者安排和确认医疗预约并接收和传达信息
• 输入并格式化基于电子的医疗报告和通信，并准备电子表格和文件以供审查
• 采访患者以完成表格、文件和病历
• 完整的保险和其他索赔表
• 启动和维护机密医疗文件和记录
• 准备会议议程草案并记录、抄录和分发会议记录
• 准备财务报表和账单
• 建立和维护各种内部办公室行政支持程序，例如文件跟踪和归档以及月度报告
• 订购耗材并维护库存
• 确定和建立办公程序和例程
• 可以监督和培训其他员工的程序和使用当前软件。

• 通常需要完成中学学业。
• 通常需要完成一年或两年的大学课程或其他秘书或医疗秘书专业课程。

• 卫生信息管理职业（12111）
• 病历文员（在14100 一般办公室支持人员中）
• 医疗转录员（12110 法庭记者、医疗转录员及相关职业）

This group performs some or all of the following duties:

• Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Interview patients in order to complete forms, documents and case histories
• Complete insurance and other claim forms
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Prepare financial statements and billing
• Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• May supervise and train other staff in procedures and in use of current software.

• Completion of secondary school is usually required.
• Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.

• Health information management occupations (12111)
• Medical records clerk (in 14100 General office support workers)
• Medical transcriptionist (in 12110 Court reporters, medical transcriptionists and related occupations)