该小组履行以下部分或全部职责：

• 接收和记录顾客的预订并分配餐桌
• 问候顾客并护送他们到桌子或其他座位区
• 与顾客交谈以确保对食物和服务的满意度，并处理投诉
• 订购餐厅用品和设备
• 检查餐饮和服务区及设备
• 监督和协调餐饮服务员和其他服务人员的活动
• 接受顾客的食品和饮料付款
• 维护财务报表和记录
• 准备工作时间表和工资单
• 面试餐饮服务员职位的候选人并培训新员工
• 可能负责餐饮场所的营销和广告。

• 通常需要数周的在职培训。
• 通常需要完成中学学业。
• Maîtres d'hôtel 需要正式或领班服务员/女服务员的经验或其他餐饮服务经验。

• 餐饮服务员 ( 65200 )
• 食品服务主管（62020）

This group performs some or all of the following duties:

• Receive and record patrons' reservations and assign tables
• Greet patrons and escort them to tables or other seating areas
• Speak with patrons to ensure satisfaction with food and service, and attend to complaints
• Order dining room supplies and equipment
• Inspect dining and serving areas and equipment
• Supervise and coordinate activities of food and beverage servers and other serving staff
• Accept payment from patrons for food and beverages
• Maintain financial statements and records
• Prepare work schedules and payrolls
• Interview candidates for food and beverage server positions and train new employees
• May be responsible for marketing and advertising the dining establishment.

• Several weeks of on-the-job training are usually required.
• Completion of secondary school is usually required.
• Maîtres d'hôtel require experience as a formal or captain waiter/waitress or other food service experience.

• Food and beverage servers (65200)
• Food service supervisors (62020)