详情介绍
中文
64401 – 邮政服务代表
邮政服务代表在销售柜台和邮政检票口为客户服务并记录交易。他们在邮局和内部收发室维护库存和订购物资。他们受雇于加拿大邮政公司、快递和包裹快递公司以及公共和私营部门的机构。
标题索引
- 公交小包快递员
- 柜台文员 - 邮件和邮政服务
- 送货服务文员
- 特快专递业务员
- 遗失邮包搜寻员
- 邮递员
- 邮件柜台文员
- 收发室助理
- 收发室业务员
- 邮件程序
- 管理服务文员 - 邮件和邮政服务
- 信使服务代表
- 包裹邮递员
- 邮局文员
- 邮政文员 - 零售服务
- 邮政柜台文员
- 邮政服务检票员
- 邮政检票员
- 注册邮递员
- 航运文员 - 邮件和邮政服务
- 邮局文员
- 体积计数器 - 邮件和邮政服务
主要职责
该小组履行以下部分或全部职责:
- 计算并在信件、包裹和挂号邮件上贴上正确的邮资并接收客户付款
- 出售邮票、预付邮件和快递信封以及汇票
- 将邮件路由到正确的传递流
- 为挂号邮件或特殊投递邮件签名或获得收件人的签名并保存记录
- 回答有关地址变更、盗窃或邮件丢失的查询并填写表格
- 记录和平衡日常交易。
就业要求
- 可能需要完成中学和一些大学办公室管理课程。
- 需要在职培训。
- 本单元组的某些职业可能需要身体健康。
附加信息
- 通过额外的培训或经验,有可能晋升到监督或设施管理职位。
排除
- 邮件和包裹分拣员及相关职业 ( 74100)
- 信使和信使 ( 74102)
- 邮递员 ( 74101 )
- 主管、邮件和消息分发职业 ( 72025)
English
64401 – Postal services representatives
Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.
Index of titles
- Bus parcel express clerk
- Counter clerk - mail and postal services
- Delivery services clerk
- Express mail service clerk
- Lost postal package search clerk
- Mail clerk
- Mail counter clerk
- Mail room assistant
- Mail room clerk
- Mailer
- Management services clerk - mail and postal services
- Messenger service representative
- Parcel post clerk
- Post office clerk
- Postal clerk - retail services
- Postal counter clerk
- Postal services wicket clerk
- Postal wicket clerk
- Registered mail clerk
- Shipping clerk - mail and postal services
- Sub-post office clerk
- Volume counter – mail and postal services
Main duties
This group performs some or all of the following duties:
- Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
- Sell stamps, prepaid mail and courier envelopes and money orders
- Route mail to the proper delivery stream
- Sign or obtain signatures from recipients for registered or special delivery mail and keep records
- Answer inquiries and complete forms regarding change of address, theft or loss of mail
- Record and balance daily transactions.
Employment requirements
- Completion of secondary school and some college office administration courses may be required.
- On-the-job training is required.
- Physical fitness may be required for some occupations in this unit group.
Additional information
- Progression to supervisory or facility management positions is possible with additional training or experience.
Exclusions
- Mail and parcel sorters and related occupations (74100)
- Couriers and messengers (74102)
- Letter carriers (74101)
- Supervisors, mail and message distribution occupations (72025)